Terms of service

Last updated: June 2025

1. Acceptance of Terms
By accessing or using richpet.com (“Site”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Site.

2. Eligibility
You must be at least 18 years old to make purchases or create an account on the Site. By using our services, you represent that you meet this requirement.

3. Account Registration

  • To place orders or access certain features, you may be required to create an account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
  • Notify us immediately of any unauthorized use.

4. Orders & Payment

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
  • Prices and promotions are subject to change without notice.
  • Payment must be made in full at the time of purchase via the payment methods we support.

5. Shipping & Delivery

  • Estimated delivery times are provided at checkout, but are not guaranteed.
  • Risk of loss and title for items pass to you upon our delivery to the carrier.

6. Returns & Refunds

  • Returns are accepted only for damaged or incorrect items, subject to our Return & Refund Policy.
  • Please review that policy for details on eligibility and procedures.

7. Intellectual Property

  • All content on the Site, including text, images, graphics, logos, and product designs, is owned or licensed by Richpet and protected by copyright, trademark, and other laws.
  • You may not reproduce, distribute, or create derivative works without our prior written permission.

8. User Conduct

  • You agree not to misuse the Site, including but not limited to hacking, scraping, or interfering with Site functionality.
  • You are responsible for any content you submit (e.g., reviews) and must not post anything unlawful or infringing.

9. Disclaimers

  • The Site and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.
  • Richpet disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

  • To the maximum extent permitted by law, Richpet and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products.
  • In no event shall our total liability exceed the amount you paid for the product(s) at issue.

11. Indemnification
You agree to indemnify and hold Richpet, its officers, directors, and employees harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Site or breach of these Terms.

12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the Republic of India, without regard to conflict-of-law principles.
  • Any dispute arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

13. Changes to Terms
We may update these Terms at any time by posting a revised version on the Site. Your continued use after changes constitutes your acceptance of the new Terms.

14. Contact Us
For questions or concerns about these Terms, please contact us at:

contact@kriten.in

Thank you for choosing Richpet. We’re dedicated to serving you and your furry family with integrity and care.